Massa sed sed aliquet facilisis tempus pellentesque cursus risus Iaculis tristique purus nunc imperdiet congue justo consectetur. Dolor sodales velit habitasse consectetur posuere tincidunt vitae. Repair categories & timescales Every repair is assessed based on urgency. Here’s how we prioritise: Emergency target: Within 24 hours Non-Urgent target: Within 20 working days Urgent target: Within 5 working days Major (multi-trade/specialist) target: Within 60 working days Pre-inspections target: Within 10 days Rechargeable Repairs Massa sed sed aliquet facilisis tempus pellentesque cursus risus Iaculis tristique purus nunc imperdiet congue justo consectetur. Dolor sodales velit habitasse consectetur posuere tincidunt vitae . Small Repairs – What You're Responsible For Massa sed sed aliquet facilisis tempus pellentesque cursus risus Iaculis tristique purus nunc imperdiet congue justo consectetur. Dolor sodales velit habitasse consectetur posuere tincidunt vitae . Aids & Adaptations Massa sed sed aliquet facilisis tempus pellentesque cursus risus Iaculis tristique purus nunc imperdiet congue justo consectetur. Dolor sodales velit habitasse consectetur posuere tincidunt vitae . Repairs & Maintenance Policy: To understand how we handle repairs, including what we do and what you may need to manage, please refer to our full Repairs and Maintenance Policy.
Emergency repairs We aim to attend within 24 hours. If we can’t fully fix the issue straight away, we’ll make it safe and return to finish the job. Euismod vitae lorem imperdiet at eget leo nullam sed id. Nibh vitae consequat lectus amet velit sed. Example of emergency repairs: No heating or hot water (winter or vulnerable resident) No cold water supply (check with neighbours first) Major leak or water penetrating electrics Only toilet blocked or won’t flush Complete power loss Unsafe electrical fittings (smoking, scorched) Insecure door or broken lock Smashed window impacting security Faulty lift Blocked sewage drain or refuse chute Emergency Phone Line Please only call outside Mon-Fri 8am-5:30pm 0300 111 0000 0300 111 0000 Gas leak Call Cadent immediately 0300 111 0999 0300 111 0999
How to report a repair Euismod vitae lorem imperdiet at eget leo nullam sed id. Nibh vitae consequat lectus amet velit sed in odio nec cras malesuada urna accumsan orci nisl proin. Turpis amet pellentesque sodales semper proin id cursus tincidunt. Habitasse sed donec scelerisque morbi ac blandit quam sagittis porta leo maecenas commodo a eget lectus. When reporting a repair, please tell us: What the problem is (the more detail, the better) When you’ll be home A contact number (day and evening) Boiler make and model (if relevant Our Handyperson Service may be able to help with small, non-urgent tasks Ways to report Phone us to report a repair We’re available Mon-Fri 8am-6pm 0300 111 0000 0300 111 0000 Use the portal or app to report a repair You’ll need to login or register to access the portal
