Tenancy guidance

Whether you’re sorting out your tenancy, are looking for a bit of support, or you want some advice, we’ve made it easy for you to find what you need. Here you can find out who looks after in your home.

We’re here for you

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Changing or Ending Your Tenancy

Adding a Partner

  • Fill in the online form (add link)
  • Provide 12 months of proof that they live with you

Removing a Joint Tenant

  • Fill in the online form
  • Both people must agree
  • Email NeighbourhoodAdvisors@wchg.org.uk for advice

Making a name change on your tenancy

You can do this through My Account, by calling us on 0300 111 0000 or

Bereavement Support

  • Fill in the online form
  • Both people must agree
  • Email NeighbourhoodAdvisors@wchg.org.uk for advice

Making a name change on your tenancy

You can do this through My Account, by calling us on 0300 111 0000 or

FAQs (Straight Answers to Common Questions)

  • What is a Service Charge?

  • What if I’m struggling to pay my rent or charges?

  • How do I raise a repair?

  • Will I be charged for a repair?

  • What is a Gas check?

  • Am I allowed pets

  • Who do I contact about fly tipping?

  • I’m going away for more than 28 days - what do I need to do?

  • I’d like to move to a smaller home.

  • What is a Mutual Exchange

  • Can I buy my current home?

  • How do I end a tenancy in the event of a bereavement?

  • In the event of a bereavement, can I stay in the property?

  • What is a Tenancy Audit?

  • I need help with highways, footpaths and street lighting, garden fires, drop kerbs and parking issues

    Please contact Manchester City Council.

    Visit Manchester City Council's website

Contact us

Call us

0300 111 0000

We're availableMon-Fri 8am–6pm for enquiries. 24/7 for emergencies.

Email our Neighbourhoods team

NeighbourhoodAdvisors@wchg.org.uk

Visit us

8 Poundswick Lane
Wythenshawe M22 9TA

View map

We're openMon-Fri 9am-5pm

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  • General Information & Questions

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  • Get Involved In the Community

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FAQs (Straight Answers to Common Questions)

  • What is a Service Charge?

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  • What if I’m struggling to pay my rent or charges?

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  • How do I raise a repair?

  • Will I be charged for a repair?

  • What is a Gas check?

  • Am I allowed pets?

  • Who do I contact about fly tipping?

  • I’m going away for more than 28 days - what do I need to do?

  • I’d like to move to a smaller home.

  • What is a Mutual Exchange?

  • Can I buy my current home?

  • How do I end a tenancy in the event of a bereavement?

  • In the event of a bereavement, can I stay in the property?

  • What is a Tenancy Audit?

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